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Return Policy
If you are not satisfied with your purchase, you may return a product within 14 days of receipt without giving a reason. The product must be:
in its original form
unused
without disabilities
with full equipment
The return costs are at the customer's expense, except in cases of error on our part (wrong product sent, defect, damage during transportation).
After receiving and reviewing the returned product, the amount will be refunded in the same way as the payment was made, within 7 business days.
Products that are not subject to return:
partially used products
products with damaged packaging
items intentionally damaged
For questions, contact us on Facebook, Instagram or by email: bisoucandles@yahoo.com
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